Never miss an HVAC service call again

AIDE helps HVAC businesses answer calls 24/7 and schedule appointments instantly - even during seasonal peaks when your team is busy with service calls.

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Caller
Phone
Time
StatusNotes
Jennifer Adams
(555) 123-4567
10:15 AM
ScheduledAC not cooling, urgent

Answering incoming call from Michael Rodriguez

AIDE active - awaiting new calls
Showing 1 of 5 calls

Grow your HVAC business

24/7 call answering

Never miss emergency HVAC calls, even during extreme weather events when call volume spikes.

Seasonal demand handling

Scale your call capacity during summer and winter peaks without hiring temporary staff.

Emergency triage

Prioritize urgent heating and cooling issues based on weather conditions and customer needs.

How AIDE works for HVAC companies

  1. 1

    Set up in 2 minutes

    Configure when AIDE answers: 24/7 coverage, specific hours, or only during busy periods. Customize how calls are handled based on your company's brand and process.

  2. 2

    AIDE answers incoming calls

    When a call comes in based on your settings, AIDE answers in your company's name and collects critical job details like leak locations, emergency status, and customer information.

  3. 3

    Information flows to your systems

    Customer details and job information are instantly added to your CRM and scheduling software, creating a seamless workflow for your team.

  4. 4

    Convert more leads into jobs

    With every call handled professionally and all details captured, your team can focus on providing excellent service and closing more business.

Incoming call

Hi, our air conditioner stopped working and it's 95 degrees in our house. We have a newborn baby and need help right away!

Answered immediately10:32 AM

AIDE responds naturally

I'm very sorry to hear about your AC issue, especially with a newborn in the home. This is definitely an urgent situation. Could you tell me if you've checked the thermostat settings and if there are any unusual sounds or smells from the unit?

Asks clarifying questionsSounds humanFollows your script

Request Captured

Name:Rebecca JohnsonPhone:555-123-4567Issue:AC not working, extreme heat, newborn in homeUrgency:Critical - Immediate service needed

Appointment Scheduled

I understand this is an emergency. I can dispatch one of our technicians to be at your home within the next 60-90 minutes. Does that work for you?

Confirmed for Today, Emergency Dispatch

Ready to grow your HVAC business?

Increase revenue with AIDE's AI receptionist service designed specifically for heating, ventilation, and air conditioning companies.

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