Answer maintenance requests 24/7
AIDE answers calls 24/7 for property management companies, routing maintenance requests and capturing tenant inquiries even when your office is closed.
Caller | Phone | Time | Status | Notes |
|---|---|---|---|---|
James Wilson | (555) 123-4567 | 9:15 AM | Maintenance Scheduled | Leaking faucet unit 204 |
Answering incoming call from Maria Rodriguez | ||||
Improve tenant satisfaction and streamline operations
Never miss a maintenance emergency or after-hours tenant call, even on weekends or holidays.
Our system is trained with information about your properties to answer common tenant questions instantly.
Prioritize maintenance requests, dispatch vendors, and keep tenants informed about service status.
How AIDE works for property managers
- 1
Set up in 2 minutes
Configure when AIDE answers: 24/7 coverage, specific hours, or only during busy periods. Customize how calls are handled based on your company's brand and process.
- 2
AIDE answers incoming calls
When a call comes in based on your settings, AIDE answers in your company's name and collects critical job details like leak locations, emergency status, and customer information.
- 3
Information flows to your systems
Customer details and job information are instantly added to your CRM and scheduling software, creating a seamless workflow for your team.
- 4
Convert more leads into jobs
With every call handled professionally and all details captured, your team can focus on providing excellent service and closing more business.
Incoming call
Hi, my bathroom sink is leaking and there's water all over the floor. I need someone to come fix it right away.
AIDE responds naturally
I'm sorry to hear about the leak. I'll prioritize this as an urgent maintenance request. To help us respond effectively, could you tell me if you've shut off the water valve under the sink and if you've placed towels to contain the water?
Request Captured
Appointment Scheduled
I've scheduled our maintenance technician to visit your unit today between 2-4 PM. If the situation worsens before then, please call back immediately.
Ready to improve your property management operations?
Increase tenant satisfaction and streamline maintenance workflows with AIDE's AI receptionist service.